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Why is the downloaded JSON file garbled with numbers and the symbol "/"?

Why is the downloaded JSON file  garbled with numbers and the symbol "/"?

The JSON file features a coding format UTF-8 rather than the default Big-5 code employed by most text editors. Your file viewer program may fail to convert its contents for you to read. Please change to a text editor of UTF-8 coding and you can view the contents as required. Note: Before accessing the JSON file with an application software, you may have to change the coding format to UTF-8.